Privacy Policy

India Golf Tours (“Company”, “we”, “our”, “us”) respects the privacy of its clients, partners, and website visitors and is committed to protecting personal data in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 (India) and other relevant regulations.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you access our website, make enquiries, or avail our golf tourism and related travel services.

1. Scope and Applicability

This Privacy Policy applies to:

• Visitors to the India Golf Tours website
• Clients booking golf tours, travel services, or related experiences
• Individuals communicating with us via email, phone, or digital platforms

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

2. Personal Information We Collect

We may collect and process the following categories of personal data:

a) Identity and Contact Information

• Full name
• Date of birth
• Nationality
• Postal address
• Email address
• Mobile or telephone number

b) Travel and Golf-Related Information

• Passport details (for international travel)
• Handicap details and golfing preferences
• Tee-time preferences
• Accommodation and travel preferences
• Dietary requirements
• Emergency contact details

c) Financial Information

• Billing details
• Transaction information

Note: Payment card details are processed through secure third-party payment gateways. India Golf Tours does not store credit or debit card numbers.

d) Technical and Usage Data

• IP address
• Browser type and device information
• Website usage data
• Cookies and similar tracking technologies

3. Purpose of Processing

We collect and process personal data for the following lawful purposes:

• To provide, manage, and deliver golf tourism and travel services
• To book tee times, accommodation, transport, and related services
• To process payments and issue invoices
• To communicate confirmations, itineraries, updates, and support information
• To personalise services and enhance client experience
• To comply with legal, regulatory, and contractual obligations
• To improve our website, services, and operational efficiency
• To send marketing or promotional communications, where consent has been provided

4. Lawful Basis for Processing

Personal data is processed on one or more of the following legal bases:

• Performance of a contract
• Compliance with legal obligations
• Consent provided by the data principal
• Legitimate business interests, where applicable and lawful

5. Disclosure and Sharing of Information

We may share personal data strictly on a need-to-know basis with:

• Golf courses and clubs
• Hotels, resorts, and hospitality providers
• Airlines, transport, and logistics providers
• Travel insurance providers
• Payment processors and technology service providers
• Government authorities or regulators, where required by law

We do not sell, rent, or trade personal data to third parties for marketing purposes.

6. International Data Transfers

Where services involve international travel or overseas partners, personal data may be transferred outside India. In such cases, we ensure that reasonable safeguards are in place to protect the data in accordance with applicable laws.

7. Data Retention

Personal data is retained only for as long as necessary to:

• Fulfil the purposes for which it was collected
• Comply with legal, accounting, or regulatory requirements
• Resolve disputes and enforce agreements

Upon expiry of the retention period, data is securely deleted, anonymised, or archived in accordance with applicable law.

8. Data Security Measures

We implement reasonable technical and organisational measures to safeguard personal data, including:

• Secure servers and encrypted systems
• Restricted access to authorised personnel only
• Reputed third-party service providers adhering to data security standards

While we strive to protect personal data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyse website traffic and performance
• Remember user preferences

Users may manage or disable cookies through browser settings. Disabling cookies may affect certain website functionalities.

10. Rights of Data Principals

Subject to applicable law, individuals have the right to:

• Access personal data
• Request correction or updating of inaccurate information
• Withdraw consent for marketing communications
• Request erasure of personal data, subject to legal obligations
• Lodge grievances relating to data processing

Requests may be made using the contact details provided below.

11. Children’s Privacy

India Golf Tours does not knowingly collect personal data from individuals under the age of 18 without verifiable consent from a parent or legal guardian.

12. Third-Party Links

Our website may contain links to third-party websites. India Golf Tours is not responsible for the privacy practices or content of such websites, and users are encouraged to review their respective privacy policies.

13. Amendments to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Updates will be published on our website with a revised effective date. Continued use of the website or services constitutes acceptance of the updated policy.